Kerja PT Bank SeaBank Indonesia Desember 2024

1. Department Head, Customer Operations Support

Job Description :

• Conducting effective resource planning to maximize the productivity of resources (people, technology etc.) within the customer operations support department
• Developing detailed project plans to guide team of customer operations support and revising based on changing needs and requirements
• Identifying and assigning project tasks based on the skill sets, experience and strengths of team members
• Evaluating SOPs accordingly and monitoring the overall performance with key metrics (accuracy, call-waiting time etc.) of customer operations support department
• Maintaining knowledge management system and facilitates knowledge sharing across projects
• Responsible for identifying and leveraging cost-effective resources for project delivery within customer operations support department
• Prepare weekly/monthly/yearly reports for different departments or upper management

Requirements :

• Bachelor’s Degree
• Minimum of 5 years or relevant experience as Project Management Office (PMO) or Data Analyst or Business Process Improvement at the call center industry or banking/financial technology
• Excellent organizational and leadership skills with knowledge of performance evaluation & customer service metrics
• Excellent communication skills both in Bahasa Indonesia and English
• Working knowledge of project management software tools such as Microsoft Excel, Google Sheet and other relevant applications
• Based in Solo, Surakarta

2. Payment Operations Section Head

Job Description :

• Identifying the development or adjustment of payment information systems by referring to the bank’s business and product strategies
• Reviewing the Business Requirements Document (BRD) and Product Requirements Document (PRD) created by local product teams
• Collaborating with stakeholders related to new products
• Establishing standards and procedures related to operations within Payment Operations
• Evaluating and monitoring agent performance, providing training, and implementing corrective measures to enhance team productivity.
• Preparing and generating monthly reports for agents to support team performance evaluation
• Socializing and updating agents about the policies and performance standards applied and ensuring they understand and adhere to these guidelines to achieve team objectives

Requirements :

• Bachelor’s degree in any major, preferably Accounting/ Management/Business Administration
• Min. 8 years relevant experience in banking industry
• Understand the regulations and business processes in the banking industry
• Excellent communication skills both in Bahasa Indonesia and English.
• Having Risk Management certification related to finance.
• Understand banking systems & cyber security

3. Relationship Manager Funding

Job Description :

• Achieve growth targets of funding products and maintain customers’ portfolio
• Attract new clients & maintain a good relationship with existing clients
• Ensure all business relationships with customers are in accordance with applicable regulations and procedures

Requirements :

• Bachelor’s degree from any major
• 2+ years of working experience as Relationship Manager or relevant positions from Banking Industry focusing on funding products
• Good communication and negotiation skills
• Excellent sales skills and target-oriented
• Have a great networking and familiar with potential market
• Willing to be placed in SeaBank’s Jakarta Branch

4. Relationship Manager Funding

Job Description :

• Achieve growth targets of funding products and maintain customers’ portfolio
• Attract new clients & maintain a good relationship with existing clients
• Ensure all business relationships with customers are in accordance with applicable regulations and procedures

Requirements :

• Bachelor’s degree from any major
• 2+ years of working experience as Relationship Manager or relevant positions from Banking Industry focusing on funding products
• Good communication and negotiation skills
• Excellent sales skills and target-oriented
• Have a great networking and familiar with potential market
• Willing to be placed in SeaBank’s subsidiary in Branch Padang, Sumatera Barat

5. Reconciliation Deposit

Job Description :

• Liaise with other business units to advise on accounting treatment for various campaign or Ad-Hoc accounting event
• Perform reconciliations on GL level for various digital banking transactions
• Identify and act on discrepancies found in the reconciliation process related units
• Take part in projects (including UAT) for new product development
• Propose fixes or enhancements to Digital Banking transaction reconciliation process
• Prepare adjusting journal entries necessary from reconciliation discrepancies, as well as monitoring the difference which have been outstanding
• Involve in month end closing including preparation of adjusting entries, fluctuation analysis, and group reporting

Requirements :

• Minimum Bachelor degree in Accounting/Finance from a reputable university
• Experience working in banking/financial industry/Big 4 for 1-3 years
• Familiar with bank system infrastructure and business workflow, particularly in Deposit area
• Experience in handling project and UAT
• Experience in dealing with multiple stakeholder such as finance users, project manager and developer
• Good understanding on Bank’s processes and products
• Excellent verbal, written and interpersonal communication skills
• Excellent time management skills
• Excellent in Microsoft Excel
• Able to work with tight deadlines and under pressure
• Fast learner and ability to adapt
• Fluent in Bahasa and English are required

6. Financial Accounting & Control

Job Description :

• Daily reconciliation for Petty Cash including cash in vault, petty cash branches, and cash shortage
• Daily reconciliation for Cash in Banks, including follow up action plan from branches for any reconciling items
• Daily recon on Unclaimed Money, including gathering supporting from business unit for addition and settlement of unclaimed money
• Daily reconciliation for Suspense SKN
• Daily reconciliation for some digital banking transactions such as DANA, Altopay, and Digital Product
• Prepare invoices to third party based on user’s request, including journal entries upon invoice issuance and settlement
• Prepare monthly recap on VAT arising from digital transaction products
• Prepare monthly LBU Adjustments arising from respective reconciliations

Requirements :

• Minimum 2–3 years of experience in Accounting, Financial Reporting, and Reconciliation in the Banking Industry, Consulting or related industry
• Prior experience working in a Banking or Big 4 company for minimum 2 years of experience will be an advantage
• Minimum Bachelor’s degree in Accounting/Finance/Banking
• Fluent in Bahasa and English
• Excellent verbal, written, and interpersonal communication skills
• Good time management skills
• Fast learner and possess the ability to adapt
• Able to use Python

7. Treasury Business Finance

Job Description :

• Work closely with the Treasury Division in optimizing income from treasury assets
• Monitor daily liquidity, treasury holding position, and cash flow projection
• Review the Bank’s maturity profile and interest rate risk on a monthly basis
• Prepare presentation related to treasury performance
• Review ALCO deck
• Perform analysis of treasury performance, including valuation over treasury assets
• Responsible in forecast related to treasury assets
• Review and analyze the base lending rate submitted to OJK

Requirements :

• Minimum Bachelor’s degree in Accounting/Finance/Banking from a reputable university
• Experience working in a reputable bank or Big 4 for minimum 3 years, preferably audit or banking industry with experience in treasury related the function
• Fast learner and ability to adapt
• Strong analytical skills with attention to detail
• Good understanding of treasury products, understanding of liquidity and market risk would be beneficial
• Excellent verbal, written and interpersonal communication skills
• Able to work with tight deadlines and under pressure
• Fluent in Bahasa and English are required